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Support Details

Someone recently showed me http://supportdetails.com/ and I was so impressed by it.  What a simple thing to set up and make available to everyone.  The “Email” feature is perfect for a SaaS provider who needs more information about the client side details (if they don’t have it built into their service already).

Our software keeps track of browser name/version and IP address for our users but knowing things like screen resolution, browser size, and Flash version would be an added benefit when tracking down those pesky browser specific problems.

I’ll also plug the IE6 Countdown since I’m very excited for IE6 to be a thing of the past.  Just think of all the code that will disappear and man hours that will be regained by not having to account for IE6.

Categories: Uncategorized
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